Welcome to the Logix SmartLab

Juan Becerra

Blogger, storyteller and member service specialist who enjoys enlightening others by creating great content to grow member satisfaction and improve company service. Juan started at Logix in June 2017 and is currently a member service officer

Recent Posts

Smarter Banking 2.0: Logix Live Chat

Posted by Juan Becerra on 3/29/2018

As consumers, we all know what it’s like. You’re on a company’s website hoping to find information or maybe even answers that will help you make a purchase, only to get lost and frustrated online. I know it’s happened to me. If you want convenience and superior member experience, one tool that can help deliver that high level of personalized service member’s demand is our Live Chat feature.

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Topics: Online Banking

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Feel free to peruse about. Here you’ll find stories, posts and tools aimed to assist you as you’re faced with daily to once-in-a-lifetime financial quandaries. This is your SmartLab (lab coat optional). We want you to get the most from our articles, and we welcome your ideas to help us continue to bring valuable content to you. Check out the comment section at the bottom of every post for easy ways to share feedback. We’re learning, too, and what better way to encourage smarter banking than to share tips and resources with each other? Not to mention, it’s a great chance for us to get to know each other!

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