As consumers, we all know what it’s like. You’re on a company’s website hoping to find information or maybe even answers that will help you make a purchase, only to get lost and frustrated online. I know it’s happened to me. If you want convenience and superior member experience, one tool that can help deliver that high level of personalized service member’s demand is our Live Chat feature.
Juan Becerra
Blogger, storyteller and member service specialist who enjoys enlightening others by creating great content to grow member satisfaction and improve company service. Juan started at Logix in June 2017 and is currently a member service officer