Welcome to the Logix SmartLab

Kay K

Kay started with Logix in early 2009 and has held a few different member service roles. She enjoys sharing her positive learning experiences with hopes that we can all continue down the path of smarter banking.

Recent Posts

Paying People with PopMoney

Posted by Kay K on 11/3/2017

Paying people back for kindly spotting you at lunch couldn’t be easier these days.   Person-to-person services (or P2P) offer a way to electronically pay the people you owe, so you don't have to find the nearest ATM to make a withdrawal or write a check or provide an IOU.  There are several P2P options available, and we have one that lies just within your Web BillPay service.  

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Topics: Online Banking, Tips & Tricks

A Consumer's Guide to Mail Theft Prevention

Posted by Kay K on 10/31/2017

As the holidays draw near, it becomes more common to hear about instances of mail theft, either in your neighborhood or on the news.  Ordering gifts and mailing cards can become a stressful endeavor for both consumers and recipients of mail.  If you’ve ever been a victim of mail theft, chances are you felt invaded and frustrated at the fact that it happened.  Your time becomes personally impacted as you try and figure out who needs to be contacted regarding a missing or stolen package, and there’s also a worry that more than just consumer goods were taken – that identity theft may have occurred, if your personally identifiable information was also compromised during the mail theft incident.

If you’re someone who mails packages, gift cards, or orders goods online for delivery, here are a few mail theft prevention tips to consider.

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Topics: Fraud prevention, Fraud & Identity Theft

"What's that noise?" Car Repairs or New Car?

Posted by Kay K on 10/3/2017

A few years back, I shared a story about a car that our free car-buying service, Auto Expert, helped me find and purchase.  My car goals today are similar to what they were back in 2011.  I was looking for a used vehicle that was economical and had a price tag that wouldn’t make me wince every month when the payment was due.  Beyond those two items, I didn’t much care what else made up the car.

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Topics: Auto Loans, Vehicle Loans

Logix Employees Give at our 9/11 Remembrance Blood Drive

Posted by Kay K on 9/11/2017

Every year, in remembrance of the victims of September 11, an American Red Cross team visits Logix Headquarters.  In a matter of moments, they combine two conference rooms into one bustling blood drive site.  With tons of energy, upbeat music playing, friendly chatter, and the smell of freshly baked treats, Logix employees ready themselves for their blood donation appointments.

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Topics: Credit Unions, Great Place to Work, Community

New Online Banking Security Feature

Posted by Kay K on 8/24/2017

We've shared some techniques fraudsters use to obtain passwords and personal information under our fraud prevention topic here.  Once fraudsters have access to online banking accounts, they will attempt to transfer money out of them.  Time spent recovering stolen funds, completing fraud forms, and changing account numbers leaves victims feeling vulnerable and understandably frustrated.

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Topics: Fraud prevention, Online Banking, Tips & Tricks

Customizable Text & Email Alerts

Posted by Kay K on 7/31/2017

Anxiously waiting for a deposit to be made on your account?  Sure, you could check your account balance several times a day by logging in to your Online Banking account, but there’s an easier way - text and email alerts. 

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Topics: Online Banking, Tips & Tricks

An RV Park Destination Awaits You

Posted by Kay K on 4/17/2017


Smell that?  That’s the sweet, sweet smell of the open road.  Freedom from your everyday obligations, adult responsibilities, and diet rules.  Temporarily…let’s not get crazy, bills still need to be paid and that kale isn’t going to eat itself.  All that negativity aside, there’s a road trip adventure awaiting you!  North, south, east, or west – no road map is needed here.  Plus, you likely have GPS already, just in case ;).  When the open road is on your horizon, do visions of a shiny RV dance in your head?  Mine too.  Herding the fam into the RV is the prime travel cliché, but for some, the cost-benefits may be the reason behind it.  Driving motorhomes or hauling travel trailers offer not only the capacity to bring that “home essence” on vacation, but can also be a more affordable way of traveling, considering the average rate of hotel rooms for the family. 

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Topics: Travel, Budgeting

Rev up the RV – 5 Easy & Affordable Road Trip Games

Posted by Kay K on 4/10/2017



With the sun hanging out longer these days, the drive to start planning road trips revs up.  Whether a weekend getaway, or week-long affair, there are plenty of destinations gearing up to make your itinerary a memorable one.  Maybe you’ve hit up a few friends to join, told the kids they have no choice but to tag along, or decided on a road trip party-of-one; loading up your RV gets you one step closer to the open road.  For RV destinations near or far, there will no doubt be plenty of hours and mileage on the road.  Road trips, though exciting, can also be long…really long.  Games are a great way to add delight to the adventure, while also preventing boredom from settling in.  So, dust off the ol' RV and let's hit the road!  Don't have an RV, but are warming up to the idea of one?  Hitch a ride over here to learn about our RV loan options.

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Topics: Vehicle Loans, Travel

Fuel that Credit Knowledge

Posted by Kay K on 3/17/2017

March is Credit Education Month!  

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Topics: money management, Financial Planning, Buying a Home, Credit Cards, Credit Scores, Debt, Auto Loans

A Complementary Mortgage Loan for Your Home Purchase

Posted by Kay K on 3/7/2017

The decision to purchase a home brings about many thoughts and conversations about what to buy, where to buy, what we can afford, and where to start.  While it is one of the most exciting times in your life, buying a home can also cause an overwhelming stress of the unknowns.  You balance out the nostalgia you’ve built for the home you spent most of your youth in and what you want your dream home to be.  If you’re like me, after deciding to purchase a home, you immediately dive into Pinterest to pin every appealing homeowner tip, while forgetting that there is a whole home-buying journey that takes you from applying for a home loan to earning the keys in hand.

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Topics: Mortgage, Down Payment, Buying a Home

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Feel free to peruse about. Here you’ll find stories, posts and tools aimed to assist you as you’re faced with daily to once-in-a-lifetime financial quandaries. This is your SmartLab (lab coat optional). We want you to get the most from our articles, and we welcome your ideas to help us continue to bring valuable content to you. Check out the comment section at the bottom of every post for easy ways to share feedback. We’re learning, too, and what better way to encourage smarter banking than to share tips and resources with each other? Not to mention, it’s a great chance for us to get to know each other!

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