Welcome to the Logix SmartLab

How to Turn On Card Notifications in the Logix Mobile Banking App

Posted by Kayleen Kavanagh on 7/9/2019

Last October, we introduced our new Logix Mobile Banking App. The app has many new and improved features over our prior app, including one frequently asked for feature: Card Notifications.

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Topics: Fraud & Identity Theft, Tips & Tricks

Stay Alert of This Tax Scam

Posted by Sherlogix Holmes on 12/19/2018

‘Tis the season for gift card purchases. They’re great for friends, family, and co-workers; pretty much anyone likes receiving one as a present, but there are two groups who don’t want gift cards: the Internal Revenue Service (IRS) and the Social Security Administration (SSA).

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Topics: Fraud & Identity Theft

Your Computer Is Infested with Viruses? Not So Fast.

Posted by Sherlogix Holmes on 10/11/2018

Have you ever had a mechanic knock on your door to tell you that he was driving by, saw that your car wasn’t running correctly, and decided to come by and fix it? He helpfully takes apart your engine at your request, but then stops working and demands money to finish. You pay what he requested, he works a little more, but tells you more is broken than he thought and that he needs more money. This cycle continues until you stop giving him money, at which point you’re left with a disassembled car in your driveway and a lot less cash in your wallet than you started the day with.

What mechanic could know your car's repair needs simply from driving by? Moreover, why would the "repairs" happen in your driveway?  If this situation sounds nonsensical, that's because it is. But, that’s basically the same idea as a common fraud technique: The PC cleaning scam.

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Topics: Fraud & Identity Theft

Freezing Your Credit - Now Free!

Posted by Kayleen Kavanagh on 9/25/2018

As of September 21, 2018, freezing and unfreezing your credit is now free.  Under a new federal law, you will no longer need to pay a fee for freeze requests, and fraud alerts on credit reports are now valid for a year, extended from the prior timeline of 90 days.

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Topics: Fraud & Identity Theft

The Risks of Writing Checks to Cash

Posted by Sherlogix Holmes on 7/16/2018

Imagine finding a pile of cash on the ground, let’s say $1,000. No one’s around and you can’t spot the person who may have dropped it. What do you do? Many of us would pick it up and turn it in, possibly to the police, but there are people out there for whom the dollar signs would take over and that money would end up in their pocket.

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Topics: Fraud & Identity Theft

Fraudsters Like Peer-to-Peer Payments Too

Posted by Kayleen Kavanagh on 6/26/2018

Pay back your best friend for lunch?  Easy.

Transfer money to your sister for your parent’s anniversary gift?  Easy-peasy. 

Unsuspectingly transfer money to a scammer.  Yes, all too easy. 

Peer-to-peer (P2P) apps, such as Zelle, PayPal, Venmo, and Square have increased in popularity and earned a spot as an efficient means of transferring money quickly to other parties.  This method of transferring funds is not only a plus for consumers, but fraudsters as well who are always on the prowl for new ways of scamming their victims. 

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Topics: Fraud & Identity Theft

Email Security Basics For Phishing And Spam

Posted by Sherlogix Holmes on 5/18/2018


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Topics: Fraud & Identity Theft

FTC Announcement Regarding "Western Union Refunds"

Posted by Sherlogix Holmes on 12/12/2017

 The Federal Trade Commission (FTC) recently announced some good news for those who fell victim to scams involving wiring funds via Western Union: they can submit a claim by February 12, 2018 to get their money back.

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Topics: Fraud & Identity Theft

New Twist On The Popular Tech Support Scam Has Surfaced

Posted by Sherlogix Holmes on 11/13/2017

Phishing attacks are always evolving and trying to force us into ignoring our own good sense. A common attack is the infamous technical support scam. Historically, this involved a phone call from someone claiming you need help with your computer, an email message that directed users to fake sites where malware was installed, or a fake tech support popup message requesting payment card numbers. While those are still common, Microsoft researchers have discovered a new play on this scam.

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Topics: Fraud & Identity Theft

A Consumer's Guide to Mail Theft Prevention

Posted by Kayleen Kavanagh on 10/31/2017

As the holidays draw near, it becomes more common to hear about instances of mail theft, either in your neighborhood or on the news.  Ordering gifts and mailing cards can become a stressful endeavor for both consumers and recipients of mail.  If you’ve ever been a victim of mail theft, chances are you felt invaded and frustrated at the fact that it happened.  Your time becomes personally impacted as you try and figure out who needs to be contacted regarding a missing or stolen package, and there’s also a worry that more than just consumer goods were taken – that identity theft may have occurred, if your personally identifiable information was also compromised during the mail theft incident.

If you’re someone who mails packages, gift cards, or orders goods online for delivery, here are a few mail theft prevention tips to consider.

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Topics: Fraud & Identity Theft

Hi there! Come on in.

Feel free to peruse about. Here you’ll find stories, posts and tools aimed to assist you as you’re faced with daily to once-in-a-lifetime financial quandaries. This is your SmartLab (lab coat optional). We want you to get the most from our articles, and we welcome your ideas to help us continue to bring valuable content to you. Check out the comment section at the bottom of every post for easy ways to share feedback. We’re learning, too, and what better way to encourage smarter banking than to share tips and resources with each other? Not to mention, it’s a great chance for us to get to know each other!

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