As consumers, we all know what it’s like. You’re on a company’s website hoping to find information or maybe even answers that will help you make a purchase, only to get lost and frustrated online. I know it’s happened to me. If you want convenience and superior member experience, one tool that can help deliver that high level of personalized service member’s demand is our Live Chat feature.
Topics: Online Banking
Yearning for a little bit of order in your life? When days are hectic and your brain is maxed out, having a tool that reminds you to pay your bills (or, pays your bills automatically) can be a huge relief.
If you don’t have a system in place for balancing your checking account, beyond mentally deducting each bill payment, please read on. There’s an easy and quick way of doing so in your Logix online banking account.
This is a test. Can you identify what's pictured in the image below?
Paying people back for kindly spotting you at lunch couldn’t be easier these days. Person-to-person services (or P2P) offer a way to electronically pay the people you owe, so you don't have to find the nearest ATM to make a withdrawal or write a check or provide an IOU. There are several P2P options available, and we have one that lies just within your Web BillPay service.
We've shared some techniques fraudsters use to obtain passwords and personal information under our fraud prevention topic here. Once fraudsters have access to online banking accounts, they will attempt to transfer money out of them. Time spent recovering stolen funds, completing fraud forms, and changing account numbers leaves victims feeling vulnerable and understandably frustrated.
Anxiously waiting for a deposit to be made on your account? Sure, you could check your account balance several times a day by logging in to your Online Banking account, but there’s an easier way - text and email alerts.