With increasing rates of ATM scams in recent years, it’s extremely important to stay alert and protect yourself when using the ATM. ATM fraud occurs when criminals steal card information through an ATM, and use that information to make unauthorized purchases or withdrawals. They typically rely on equipment installed at ATMs or wireless sensors to capture the information and create duplicate cards. Even without a physical card, the stolen data can be used to charge purchases or withdraw funds from your account.
Here are some safety steps you can take to be proactive and protect yourself from ATM skimming.
- Examine the ATM for signs of skimmer devices. Look out for loose or bulky card insert slots, exposed wires, tape or sticky residue around the card insert or PIN keypad. If something looks off, find another ATM.
- Never share your PIN with anyone. If you have trouble using your card at an ATM, contact your financial institution. Refuse help from strangers!
- Shield the ATM keypad as you enter your PIN. Stand directly in front of the keyboard and do not enter your PIN if anyone else can see the screen.
- Be aware of your surroundings, especially at night. While scammers are more likely to target an ATM that is in a high-traffic area, choose one within the sight of a security camera.
- When using a drive-up ATM, make sure to keep passenger windows closed and your doors locked.
Compromised ATMs may be as close as your neighborhood convenience store, pharmacy, or bar. Stay alert and keep an eye out for anything that seems out of place next time you’re using an ATM. Remember to set up card alerts in the Logix Mobile App so you can receive notifications of card activity as it occurs. This will allow you to identify and report any issues before any damage can be done.
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Please contact Logix at (800) 328-5328 or visit www.lfcu.com if you have any questions about this topic or would like to consider opening an account.