The recent wildfires in our community have left many members dealing with significant financial hardship and in need of assistance to recover. Unfortunately, times of crisis also attract scammers who aim to exploit disaster survivors. At Logix, we want to ensure you have the resources to avoid scams and access legitimate assistance.
Here’s how you can protect yourself and your family from fraud while recovering from wildfire damage:
Common Post-Disaster Scams to Watch For
Scammers often impersonate trusted organizations or individuals, taking advantage of your stress and urgency. Here are the most common scams:
Fake Disaster Relief Requests: Scammers hack social media accounts or create fake ones, pretending to be friends or family asking for financial help via services like Zelle. Double-check requests for money, even if they appear to come from someone you know.
What to do:
Impersonation of Government Workers: Scammers may claim to be FEMA or local disaster relief workers offering expedited assistance—for a fee. Genuine disaster workers never charge for assistance.
What to do:
Contractor and Debris Removal Scams: Fraudulent contractors may demand full payment upfront or fail to complete the job.
What to do:
Impersonation of Logix (or other financial institution) staff:
What to do:
For more details on scams, visit the Logix Security Center: Logix Fraud & Security.
Protecting Yourself from Zelle Scams
Scammers increasingly use Zelle to exploit disaster survivors. A common scam involves hacked Facebook accounts where fake “friends” request money for disaster relief.
How to avoid falling victim:
If you believe you've been scammed, report it immediately to the National Center for Disaster Fraud at (866) 720-5721 or your local police department.
Resources for Legitimate Disaster Assistance
Accessing trustworthy resources is vital. Here are reliable options to get the help you need:
Top Tips to Stay Safe
Logix is Here for You
Your safety and financial well-being are our top priorities. If you have questions about avoiding scams or need assistance, don't hesitate to contact us. Together, we can rebuild stronger and smarter. Stay vigilant, and let's support each other through this challenging time.
Our Contact Center is available to serve you from 7 AM to 7 PM weekdays, and 9 AM to 3 PM PT on Saturdays, but keep in mind that due to extremely high call volumes, you may experience longer than usual wait times.
We continue to evaluate other beneficial actions, all with your well-being in mind. We know many members have been impacted by this event, and we are here to support you during these difficult times.