Welcome to the Logix SmartLab

Dear Valued Members,

2020 has been an extraordinary year for Logix with many opportunities brought on by the challenges of the COVID-19 Pandemic. I’m proud of our employees and leadership team for demonstrating remarkable teamwork during this time and staying true to our mission: helping our members thrive. We deferred loan payments for over 16,000 members to help them make ends meet. We paid some of the highest deposit yields in the nation despite environmental rates hitting all-time lows. We scaled our operations to meet unprecedented mortgage demand, significantly reducing monthly mortgage payments for thousands of our members.

For starters, Logix is a not-for-profit cooperative, so earnings are returned to members through better rates, lower fees, improved services, and increased reserves to maintain unmatched financial strength. We really do want to earn your business! Please read on to learn more about how we set rates for some of our most popular accounts.

Has your organization recently switched to a remote work environment? Is your dining room table now a desk? You are not alone. 

In June, your Logix Mastercard® credit and debit card purchases helped us raise funds for four local nonprofits serving our branch communities with food services. With your help, we reached our fundraising goal and delivered $5,000 to each of the organizations.

We are pleased to announce the opening of our 18^th branch, located at 23741 Calabasas Rd., Suite B, in Calabasas. As with all Logix branch locations, Financial Service Officers will be available at the branch to advise members on a full line of financial services, including deposit, loan, and investment products, all in a clean and comfortable atmosphere.

You’re sitting on the couch using your mobile device to shop online when you see an item that you absolutely must have. Two taps later, the item is in your cart and you’re ready to check out. After adding your shipping information, you think, albeit prematurely, “Wow! It’s so easy to buy whatever I want from the comfort of my couch.” Smiling, you scroll to the payment details section, then quickly frown upon seeing blank fields for a card number, expiration date, and CVV. You let out a long sigh because your card is in your wallet, which is in the kitchen, practically 50 paces away! Comfortably seated on the couch and not the least bit interested in getting up you say, “Alexa? Bring me my card.” If only it were that easy. The barrier is almost too much to handle. You’re about to abandon the cart for cute animal videos, when you see it: the digital wallet you recently installed on your mobile device. Convenience at your fingertip. A ray of digital sunshine. The choir sings. You quickly tap the icon, then tap one more time to confirm your purchase. Phew! Your smile returns and all is well again in that moment. 

A penny here and a penny there might not seem like much. To our neighbors in need of help, a penny here and there can make a big difference. When our community partners together, small contributions from a lot of people can really add up.

Dear Valued Members,

Since my last update, we had an overwhelmingly positive response to our expanded branch and contact center hours. A special thanks to all our members who visited a Logix branch and for your patience as we continue to exercise safety protocols. The health and safety of our members and employees remains our highest priority, thus we continue to enforce safety protocols until COVID-19 is no longer a serious threat. 

Please see our latest updates below, effective Monday, June 1.

Dear Valued Members,

On behalf of our entire Logix family, I want to thank you again for your continued trust and the efforts you are making to keep yourselves and loved ones safe. In my last communication, I explained how your current needs and financial wellbeing are helping us shape decisions about how we serve you during these challenging times.