Fast, Friendly, and Smart: The Logix Guide to ATMs and ITMs

ATM-vs-ITM-Blog-1
 
Banking technology is rapidly evolving, which means convenience is no longer one-size-fits-all. There are times when you just need quick access to cash before grabbing dinner, and others when you'd really appreciate a little extra help with more complex transactions.
 
While ATMs (Automated Teller Machines) have long been the go-to for fast cash and deposits, ITMs (Interactive Teller Machines) are raising the bar, combining the best of digital innovation and convenience with the warmth of human service.
 
Both ATMs and ITMs make managing your money simple and convenient, but which one fits your unique needs best?  Let's take a look at how they compare, and how Logix members benefit from both smarter banking options.

ATMs: Fast, Familiar, and Always Available 

A staple of everyday banking, ATMs are designed for quick, self-service banking whenever you need it.

ATMs are perfect when you need to:

  • Withdraw or deposit cash
  • Deposit checks
  • Make credit card payments
  • Transfer money between accounts
  • Check account balances

Available 24/7, ATMs are ideal for those moments when you're on the go and need to take care of essentials quickly and securely.

🌟The Logix Benefit:

As a Logix member, you have access to ATMs at all of our 18 local branches, plus over 30,000 fee-free CO-OP ATMs nationwide.  Whether you're traveling or just running errands in town, your money is never far from reach.

ITMs: Interactive, Personalized, Powerful

At first glance, an ITM looks a lot like a traditional ATM, but the experience is next level.  In addition to handling your usual banking transactions, ITMs offer something special: the ability to connect live with a Logix teller through a secure two-way video.ITM Bridgeport

With just a tap on the screen, you have the option of being connected to a friendly and knowledgeable Logix representative during business hours, who can help you with more complex banking needs; just like in-branch, but without the wait.   You can talk, ask questions, and complete transactions in real time.

Think of it like having your favorite teller there with you, only through a screen.  (That said, we love seeing your smiling face when you stop by and visit us inside the branch).

After branch business hours, you can still use ITMs 24/7 for your basic banking needs, like deposits, withdrawals, and balance inquiries, even when live teller support isn't available.

ITMs are ideal when you want to:

  • Make loan payments to Logix credit cards, auto loans, HELOCs, and mortgages 
  • Get help with more complex account questions
  • Cash checks to the exact amount
  • Print mini account statements
  • Deposit cash and checks
  • And more!

🌟The Logix Benefit:

ITMs are like having a "branch in a box" experience right at your fingertips; bringing together advanced convenient technology and the same great service you've come to expect from Logix. 

Smarter Banking That Fits Your Life

Whether you prefer the speed and simplicity of an ATM, or appreciate a more personalized touch of an ITM, Logix Federal Credit Union gives you the power to choose how you bank.  We're dedicated to combining cutting-edge technology with genuine, human service, so you can bank your way, on your schedule.

Ready to experience an ITM in action?  If you're in the Santa Clarita Valley, visit our Logix Bridgeport Branch and try our innovative ITM during business hours.  You'll see firsthand how easy and convenient smarter banking can be.

 

Find Your Nearest Logix ITM or ATM Today!

Meet the blogger

Jenn Scinto

Jenn Scinto

Jenn Scinto is the Senior Content Marketing Specialist at Logix Federal Credit Union. She's a passionate storyteller and member advocate who brings curiosity, creativity, and a touch of humor to every piece of content she writes. When she's not crafting member-focused campaigns, Jenn enjoys writing (with several published works), making art, hiking and biking in nature, volunteering and advocating for mental health causes, and spending time with her husband and their two spoiled pups.