During this unique situation with the Coronavirus (COVID-19) pandemic, there are people who try to take advantage of an already chaotic situation. At Logix Federal Credit Union, we’re here to help you, providing resources to keep you informed.
You’re likely to see online fraud, price gouging, and scams now and in the coming weeks. We know you’re smarter than these fraudsters, and we want to help you protect yourself.
CYBERCRIME
If something looks fake, it probably is.
According to an article from “American Banker,” cybercriminals are building fake websites and emails to trick consumers. These sites can look like legitimate sources with features designed to get you to click on links that can contain malicious code called malware. This code is designed to steal your username and passwords, which allows access to personal financial information such as bank account and credit card information.
“These fraudsters are experts at drawing in caring people,” Logix Fraud Risk Manager Matt Overin said. “If you’re receiving solicitations via email, online or by phone from organizations you’ve never heard of, disregard them. Also, if you are getting messages from charities you have contributed to before, please double check to make sure that you go to the official website.”
The Federal Trade Commission posted a few important reminders in response to reports that the government will soon issue checks to each of us. Familiarize yourself with the telltale signs of fraud to prevent falling victim.
JOB FRAUD
If a job looks too good to be true, it probably is.
Social media is a great place to connect with family members and friends, see the latest memes, and get news from good resources. It can also be a place to find job opportunities, but is frequently used by scammers so it is crucial that you do your research and keep an eye out for phony job listings.
Beware of posts that cite quick and easy ways to make money. The Federal Trade Commission’s job scams page talks about how folks can be tricked with fake job postings. Some fraudsters tell you they have a job for you and then will ask you for money, saying you have to pay for training or a certificate. These are empty promises that could empty your bank account.
You can avoid these scams by going to credible websites to find a job.
ROBOCALLS
If the call seems suspicious, it probably is.
Fraudsters use robocalls to try and get you to send money or to trick you into providing your personal information, such as your social security number or bank account and credit card information. These pre-recorded messages may pose as a government agency, your financial institution, or a seller of goods.
If you receive one of these calls, hang up and report the call to the Federal Trade Commission.
When will you hear from a Logix Federal Credit Union employee?
Here are the top three reasons we would call you:
- You called us first (800-328-5328) and requested a call back.
- You’ve already scheduled an appointment and we’re confirming your time.
- We are following up on an existing loan or product you have already inquired about.
Please note: If you receive a call from someone who claims to be a Logix employee, but you are suspicious, please contact us via our chat service on our website, www.lfcu.com, or call us at 800-328-5328, to make sure that we are indeed trying to reach you.
HELPFUL RESOURCES
Federal Trade Commission – blogs <https://www.ftc.gov/news-events/blogs>
Federal Trade Commission – scam alerts <https://www.consumer.ftc.gov/features/scam-alerts>
American Banker – fraud detection < https://www.americanbanker.com/tag/fraud-detection>
