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Remote Banking Options

Posted by Admin on 4/7/2020

sitting at a computer guilhermo-edit

You know Logix service is great in-person, but when you can't make it to a branch, we've made it so you can do almost everything from the comfort of your own home or at your nearest free CO-OP ATM.

Here's a useful list of every non-branch option we've got to keep you banking smarter when you can't visit a branch:


LOGIX MOBILE APP

E-deposit

The new Logix Mobile App is highly rated on both iTunes and Google Play. It’s easy to manage your Logix accounts using your mobile device from wherever you are. Use our mobile app to:

  • Deposit checks
  • Make loan payments
  • Pay bills
  • Make transfers between Logix accounts
  • View accounts and balances
  • Manage cards
  • View and redeem rewards points

Mobile service provider data rates and fees may apply. Not all members may be eligible for eDeposit check deposits; conditions apply – if you are not eligible the eDeposit feature will not be enabled. Daily check deposit limits apply.

ONLINE BANKING
robix computer tall

Online Banking is a safe, secure, and convenient way to bank from home. Sign in to Online Banking to:

  • Make loan payments
  • Apply for a loan
  • Pay bills
  • Make transfers between Logix accounts
  • Make transfers between Logix and accounts held elsewhere
  • File a dispute or fraud claim or report a lost card
  • View and redeem rewards points

 

CO-OP ATMs
Robix in ATM machine withdrawing money

Visit your nearest of 30,000 CO-OP ATMs to perform the following transactions:

  • Withdraw cash
  • Deposit cash
  • Deposit checks
  • View balances
  • Transfer funds

 

Deposited funds may not be available for immediate withdrawal. Cash and check deposit capability may not be available at all CO-OP ATMs.

CONTACT CENTER
Robix Helper2

Please note that we are currently experiencing higher wait times

At Logix, you can reach a live person without getting lost in a list of menu options. We are available at the temporarily reduced hours of 7 a.m. to 7 p.m., Monday – Friday and 9 a.m. to 3 p.m. on Saturday. Call us to: 

  • Make loan payments
  • Apply for a loan
  • Make a transfer between Logix accounts
  • File a dispute or fraud claim or report a lost card
  • Manage your Logix cards, including activating,
    freezing/unfreezing, or requesting a new card.
  • Change the PIN on your Logix cards
  • Make an Account Maintenance request
To see how these services compare to each other, please view the chart below, which is also easily accessible from our website.

services matrix

We hope that these virtual banking options make it easier for you to bank from home. If you have any questions regarding these services, we are here for you! Leave a comment below, DM us on Facebook, or send us a message.

If you need to visit a Logix branch for one of the following services, please note that some limitations on branch occupancy may apply. We also request that members maintain appropriate social distancing and wear a mask while in branches.

Available In-Branch Services:

  • Large Cash Withdrawals (greater than $1,500)
  • Signature Services (Medallion, Notary)
  • Savings Bond Redemption
  • Logix Power of Attorneys
  • Non-Member Logix Check Cashing
  • New Trust and Fiduciary Accounts
  • Coin Deposit
  • New Wires (Escrow or Previous Wires can be handled by our call center)

Other Appointment Options

Click here to schedule your next appointment with a Financial Services Officer or Brokerage Financial Consultant.

For up-to-date information on branch hours and services, click here.

Topics: Online Banking, Tips & Tricks

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Feel free to peruse about. Here you’ll find stories, posts and tools aimed to assist you as you’re faced with daily to once-in-a-lifetime financial quandaries. This is your SmartLab (lab coat optional). We want you to get the most from our articles, and we welcome your ideas to help us continue to bring valuable content to you. Check out the comment section at the bottom of every post for easy ways to share feedback. We’re learning, too, and what better way to encourage smarter banking than to share tips and resources with each other? Not to mention, it’s a great chance for us to get to know each other!

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