Many basic necessities rely on utilities we take for granted. And that makes them perfect for a scammer to exploit. Like many other scams, utility scams occur when a scammer pretends to be someone they’re not. In this case, the scammer poses as a representative from your power or water company and threatens to turn off your services unless you send payment right away or provide some important personal information.
If you experience any of these situations, follow these steps:
• Slow down and ask questions, like what their employee identification number is or confirm the date and amount of a recent payment.
• Do not respond to text or email messages threatening to turn off your utilities.
• Call the utility company using the number on your bill or the company’s website before taking any action. Do not use a number provided by the representative.
To learn more about scams and ways to protect yourself, visit the SmartLab.
*Please contact Logix at (800) 328-5328 or visit www.lfcu.com if you have any questions about this topic or would like to consider opening an account.
Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.